Swoop Agents Receive 2024 Conversational AI Excellence Award from CUSTOMER Magazine
Celebrating the innovative and impactful use of conversational AI technology across industries, TMCnet’s CUSTOMER magazine awarded Swoop a 2024...
1 min read
Emilie Branch
Jun 10, 2024 11:38:59 AM
The Challenge
A leading multiple myeloma brand wanted to increase awareness of their therapy and engagement among influential KOLs during a widely attended oncology/hematology conference, capturing both live and likely virtual conference goers.
The Solution
Swoop leveraged its proprietary data graph to reach attending HCPs, also targeting them via gated geotargeting at the oncology conference center. Targeted media messaging was deployed to live attendees, as well as prior-year conference-goers likely attending virtually. Both groups were engaged utilizing product-specific mobile banner media, aimed at driving conversions and influencing prescribing behavior when HCPs were most receptive during the congress.
The Outcome
Ads were served to HCPs while organically consuming preferred content, within apps and on mobile website browsers. The digital campaign generated a clickthrough rate nearly 2X industry standard, exposing nearly 3,000 targeted conference attendees and increasing time on site by more than 30 seconds during flight. Attendees were most engaged at 11AM during the early sessions/pre-lunch, with the most active days of the week taking place on Saturday/Sunday, which aligned with the conference opening days.
Celebrating the innovative and impactful use of conversational AI technology across industries, TMCnet’s CUSTOMER magazine awarded Swoop a 2024...
With consumer health literacy on the rise and healthcare providers relying heavily on digital as the preferred point of interaction over...